EVERYTHING YOU NEED TO KNOW
You’ve Got Questions - We’ve Got Answers
We are here to provide you with all the answers you need to make your user experience all the more enjoyable. Check out our list of most frequently asked questions and let us know if you have any further inquiries. We will be happy to help you. Get in touch with us today to receive all the info you need to reserve your next ride with us.

WHAT TYPE OF CERTIFICATION DO YOUR DRIVERS OBTAIN?
Aventus chauffeurs meet strict professional standards to ensure safety, reliability, and premium service. Our drivers maintain:
✔ Florida State Chauffeur / For‑Hire Driver Authorization
Required for operating commercial passenger vehicles in the state.
✔ Clean Driving Record & Background Screening
All drivers undergo Level II background checks and continuous driving‑record monitoring.
✔ Commercial Vehicle Safety Training
Includes defensive driving, passenger safety, emergency response, and vehicle operation protocols.
✔ Airport & Port Access Compliance
Drivers hold the required permits and credentials for Orlando International Airport (MCO), Sanford International Airport (SFB), and Port Canaveral.
✔ Customer Service & Professional Conduct Training
Focused on hospitality, communication, and luxury‑service standards.
✔ Child Safety & Car Seat Handling Training
Drivers are trained to properly install and verify Graco convertible seats and booster seats as part of our Family Safety Promise.

I NEED TRANSPORTATION FOR A MULTI-DAY TRIP. CAN YOU HELP ME?
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CAN I RESERVE YOUR SERVICE FOR OUT OF TOWN TRIPS?
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