What should I do if my flight is canceled?

We understand that flight cancellations can be quite disruptive to your travel plans, and we're here to assist you in adjusting your transportation arrangements accordingly. Here's how we handle such situations:

1. Open Communication: As soon as you become aware of the flight cancellation, please reach out to our customer service team promptly. We're prepared to discuss the next steps and make necessary adjustments.

2. Rebooking or Rescheduling: If you manage to reschedule your flight, we will work closely with you to adapt your pickup time accordingly. We understand that these situations can be dynamic, and we are flexible in accommodating your new plans.

3. Cancellation Policy: In cases where the canceled flight prevents you from proceeding with your transportation reservation, we recommend referring to our cancellation policy. We aim to find reasonable solutions, which may include options such as rescheduling or providing credit for future use.

4. Continuous Communication and Updates: We will maintain regular communication to keep you informed about any changes or updates related to your flight status. Our primary goal is to facilitate a smooth transition and offer assistance during this challenging time.

While we recognize that flight cancellations can be frustrating, our commitment is to provide you with reliable and adaptable transportation solutions. We aim to help you navigate these situations while minimizing any inconvenience you may experience.

If you have specific concerns or require further assistance related to a flight cancellation, please do not hesitate to reach out to our customer service team. We are here to support you and ensure that the necessary arrangements are made for a seamless travel experience.