Is the tip included in the fare?

To maintain transparency in our pricing, we make a clear distinction between the transfer service fee and the gratuity for our chauffeurs:

1. Separated Payment: Your quote provides a detailed breakdown of the transfer fee and gratuity, giving you a transparent overview of the charges.

2. Minimum 20% Gratuity: We ensure that your chauffeur's exceptional service is recognized with a minimum 20% gratuity.

3. Separate Transaction: Once you've settled the transfer payment, the gratuity is processed as a separate transaction on the same credit card within 60 minutes.

This approach streamlines the payment process while ensuring our chauffeurs are fairly compensated. If you have any questions or require clarification regarding our pricing or gratuity policy, our customer service team is ready to assist you. We sincerely appreciate your understanding and cooperation and eagerly anticipate providing you with an exceptional transfer experience.